The following applies only to term place refunds. Tickets for production are subject to the venue's own refund policies.

In order for us to comply with our insurance and child protection policies all members must be fully booked and registered before taking part in any Stage2 activity.

Booking involves satisfactory completion and return of the registration form and appropriate payment (or subsidy request).

In the event of a refund becoming necessary we must receive a signed and dated request to  our Administration address:

Stage2 Youth Theatre Company
12 Valentine Road
Kings Heath
Birmingham
B14 7AN

The request should clearly state the name of the child and the refund requested.

Please note that we will charge a £10 administration fee to issue a refund. A cheque for the appropriate amount will be dispatched within two weeks of
receiving the written request.

Refunds for term's fees will not be granted if the child has attended 2 or more sessions including the intro session.

We strongly advise every  potential new member to read our website, apply for an introductory pack, book in advance so they receive a Welcome Pack and ideally see one of our productions before joining the company. This will ensure that they have a through insight into what to expect.